Suitable participants
Who should attend
- Marketing practitioners
- Business owners
- Customer-engagement teams
- Sales and promotion teams
Mobile marketing
Plan and use SMS campaigns to support promotions, customer engagement, retention and brand communication.

Course objectives
SMS marketing can help different types of organisations reach an audience quickly. The course introduces participants to campaign strategy and the practical use of SMS tools for business communication.
Course fit and results
Suitable participants
Learning outcomes
Detailed syllabus
The learning areas below are carried over from ITPA’s existing course information and organised for easier review.
Section 1
Employer enquiry
Ask about the latest schedule, group arrangements, customisation, quotation and HRD Corp claim documentation.