Penang & Kuala Lumpur

Mobile marketing

Strategic SMS Marketing

Plan and use SMS campaigns to support promotions, customer engagement, retention and brand communication.

Published feeRM500
Duration7 hours
Strategic SMS Marketing course
Published feeRM500
Duration7 hours
DeliveryDigital marketing workshop
FundingHRD Corp claimable

Course objectives

What this course is designed to achieve

SMS marketing can help different types of organisations reach an audience quickly. The course introduces participants to campaign strategy and the practical use of SMS tools for business communication.

Course fit and results

Who should attend and what they will learn

Suitable participants

Who should attend

  • Marketing practitioners
  • Business owners
  • Customer-engagement teams
  • Sales and promotion teams

Learning outcomes

After completing the course

  • Understand SMS-marketing strategy
  • Work with an SMS-marketing platform
  • Use digital marketing to save time and cost
  • Plan clearer mobile messages
  • Review campaign delivery and reporting

Detailed syllabus

Course outline

The learning areas below are carried over from ITPA’s existing course information and organised for easier review.

Section 1

Complete course outline

  • The state of consumer attention
  • Compose and send SMS
  • SMS reports
  • SMS address book
  • Using iSMS for marketing needs
  • SMS API
  • Plugins
  • Messaging best practices
  • Cautions

Employer enquiry

Discuss Strategic SMS Marketing with ITPA.

Ask about the latest schedule, group arrangements, customisation, quotation and HRD Corp claim documentation.