COMPUTER SYSTEMS OPERATION
(IT-020-3:2013)
Level 3 – Certificate in Computer Systems
Course Description
In computer systems programme at certificate and diploma levels, students learn to assemble, maintain, and repair computer hardware systems and optimize operating systems, drivers and storage capacities. The students study the fundamentals of electronics, computer networking and security control. Students also get to learn and enter the information technology field with the necessary skills and understanding needed in the current job market. A blended learning model of hands on labs and classroom studies.
Course Fees
Entry Requirements
PT3/SPM or equivalent or 16 years old and above.
Location
ITPA Penang
Skills You Will Learn
On successful completion of each level, students are awarded with the SKM qualification by JPK, Ministry of Human Resources in certifying their skills competency. Besides, students are able to:
- Prepare computer set up tools
- Computer software installation
- Setup of computer peripherals
- Carry out unit functionality tests
- Prepare computer maintenance reports
- Carry out computer corrective maintenance
- Schedule preventive computer maintenance
- Perform on-site computer repairs
- Identify computer maintenance
- Assess computer repair change requests
Hands On
- Repair PC
- Repair Computer Peripherals ( printer, monitor, scanner, customer display )
- Repair Weight Machine
- Repair Point of Sale Machine
- Repair Laptop
- Maintenance
- Diagnose
- Server Administration
Course title & period may vary according to course need
Level 3
Students who are competent in this module shall be able to assemble computer hardware, computer peripheral, perform software installations and making sure the computer is ready to be use.
Students who are competent in this CU shall be able to execute preventive and corrective maintenance for the computer hardware, software and peripheral and to ensure excellent condition of computer system functionality in accordance with computer systems technical support requirements.
Students who are competent in this module shall be able to diagnose computer problem, conduct remote assistance, carry out troubleshooting, repair computer parts and restore software, applications, data and configurations in accordance with company procedure and manufacturer manual.
Students who are competent in this module shall be able to assemble server hardware & peripheral and perform software installation in accordance with server installation procedure.
Students who are competent in this module shall be able to inspect server operating environment, inspect server utilisation status, conduct server data back-up, inspect server systems logs, and inspect server Antivirus software logs in accordance with company policy.
Students who are competent in this module shall be able to setup connectivity among computers and devices so that they could link and communicate each other for information sharing and workplace operations.
Students who are competent in this module shall be able to configure and troubleshoots mobile computer and its devices and prepare safe and sound environment for mobile device to connect with computer system network in accordance with company SOP.
Vision
Our vision is to be a leading educational institution in the field of computer systems, recognized for its excellence in teaching, research, and industry engagement. We aspire to produce graduates who are not only technically proficient but also possess a global perspective, leadership qualities, and a passion for continuous learning. We aim to make a significant impact on the advancement of computer systems and technology.
Mission
Our mission is to empower students with the knowledge, skills, and competencies required to excel in the dynamic field of computer systems. We are committed to providing a comprehensive educational experience that fosters innovation, critical thinking, and a strong ethical foundation, preparing students to meet the evolving demands of the industry and contribute to the betterment of society.
Objectives
- To provide a curriculum that is up-to-date, rigorous, and aligned with industry standards, ensuring that our students develop a deep understanding of computer systems and emerging technologies.
- To equip students with practical skills in hardware and software components, system administration, network management, and cybersecurity to make them job-ready upon graduation.
- To promote research and innovation in computer systems, encouraging students and faculty to engage in cutting-edge projects and contribute to the advancement of the field.
- To establish strong partnerships with industry leaders, offering internships, guest lectures, and real-world projects to bridge the gap between academia and the job market.
- To foster a global outlook by offering opportunities for international collaboration, study abroad programs, and exposure to diverse cultural perspectives.
- To promote a culture of lifelong learning, encouraging students to stay current with evolving technology trends and pursue further education and certifications.
- To provide comprehensive support services, including career guidance, mentorship, and a conducive learning environment to help students achieve their academic and career goals.
- To actively engage with the local community and industry partners, organizing events, seminars, and workshops that promote knowledge exchange and networking.
- To regularly assess and enhance the quality of the program through feedback from students, alumni, and industry partners, ensuring its continuous development and relevance.
Intake Dates
January, May, August & November
Duration
1+ Year
Career Opportunities
Graduates at the levels of the course can seek employment as computer repair technicians, computer and office technology technicians, and computer support specialists. They may be:
- Computer Maintenance Expert (Hardware & Software)
- IT Manager
- Operations Technology Manager
- IT Services Manager
- Director of IT Support
