Suitable participants
Who should attend
- Leaders
- Managers
- Presenters
- Customer-facing staff
- Team members
Nonverbal communication
Recognise nonverbal cues and use body language more deliberately in professional communication and leadership.

Course objectives
Body language can be as important as spoken communication. Participants learn to interpret gestures, facial expressions, posture and distance, and to recognise the effect these signals have on professional interaction.
The training also explores practical ways to build trust, convey confidence and improve leadership presence.
Course fit and results
Suitable participants
Learning outcomes
Detailed syllabus
The learning areas below are carried over from ITPA’s existing course information and organised for easier review.
Section 1
The legacy page publishes learning outcomes rather than a timed module schedule.
Employer enquiry
Ask about the latest schedule, group arrangements, customisation, quotation and HRD Corp claim documentation.