DKM Level 4 Computer Systems Administration

Advance Your IT Career with Advanced Server & Network Management Skills

JPK Accredited (L01951)
Advanced Server Management
Network Security
Professional Diploma
Enroll Now View Curriculum

Course Fee

RM5,500

Monthly: RM700

Duration

1+ Year

Advanced Level

Certification

DKM Level 4

JPK Diploma

Entry Requirements

SKM Level 3

Computer Systems Operation

Advanced Skills You Will Master

Server Management

Advanced Server Configuration & Optimization

Network Administration

Enterprise Network Installation & Management

Security Control

Advanced Cybersecurity & Access Control

Advanced Module Breakdown

Build upon your Level 3 foundation with these advanced system administration modules

Module 1: Advanced Server Configuration

50 Hours

1.1 Server Performance Optimization

Learning Outcome: Optimize server performance and manage server resources through advanced configuration scripts
Server Resource Management

CPU optimization, memory allocation, storage performance tuning

Configuration Scripting

PowerShell automation, batch scripting, scheduled tasks

Performance Monitoring

Resource Monitor, Performance Monitor, event log analysis

Load Balancing

Network Load Balancing (NLB), server clustering

1.2 Advanced Windows Server Services

Active Directory Management

Group Policy Objects (GPO), Organizational Units (OU)

DNS Server Configuration

Zone management, forwarders, DNS security

DHCP Advanced Configuration

Superscopes, reservations, DHCP failover

File Services

Distributed File System (DFS), storage spaces

1.3 Server Security Hardening

Security Policies

Account policies, audit policies, user rights

Server Hardening

Service configuration, port management, update management

Backup & Disaster Recovery

Windows Server Backup, system state backup, bare metal recovery

Module 2: Computer Network Installation Management

45 Hours

2.1 Enterprise Network Design

Learning Outcome: Design and implement robust enterprise network infrastructure
Network Topology Planning

Star, mesh, hybrid topologies, scalability planning

IP Address Management

CIDR notation, VLSM, IPv6 implementation

Network Segmentation

VLAN configuration, subnet design, traffic isolation

Wireless Network Design

WAP placement, channel planning, security protocols

2.2 Network Service Implementation

Routing Configuration

Static routes, dynamic routing protocols

Network Services

NTP, Syslog, SNMP configuration

Quality of Service (QoS)

Traffic prioritization, bandwidth management

Remote Access Services

VPN configuration, DirectAccess, RDS

2.3 Network Documentation & Monitoring

Network Documentation

Network diagrams, IP address management, configuration backups

Performance Monitoring

Network monitoring tools, baseline establishment

Change Management

Network change procedures, impact analysis

Module 3: Computer System Security Control

40 Hours

3.1 Access Control Systems

Learning Outcome: Implement comprehensive security controls to protect systems and data
Authentication Systems

Multi-factor authentication, biometric systems, smart cards

Authorization Management

Role-based access control, privilege management

Account Management

User account policies, service accounts, account auditing

3.2 Data Protection & Encryption

Data Encryption

BitLocker, EFS, SSL/TLS implementation

Data Loss Prevention

DLP policies, data classification, backup strategies

Secure Communication

IPSec, VPN tunnels, secure protocols

3.3 Security Monitoring & Incident Response

Security Monitoring

SIEM systems, log analysis, threat detection

Incident Response

Incident handling procedures, forensic basics

Security Auditing

Compliance checking, vulnerability assessment

Module 4: Computer System Maintenance Management

35 Hours

4.1 Proactive Maintenance Strategies

Learning Outcome: Manage comprehensive maintenance programs for enterprise systems
Preventive Maintenance Planning

Maintenance schedules, checklist development

Predictive Maintenance

Performance trending, capacity planning

Patch Management

WSUS implementation, update deployment strategies

4.2 Corrective Maintenance Management

Troubleshooting Methodology

Systematic approach, root cause analysis

Problem Management

Problem tracking, knowledge base development

Change Management

Change control procedures, risk assessment

4.3 Maintenance Documentation

Maintenance Records

Service history, maintenance logs, warranty tracking

Standard Operating Procedures

SOP development, documentation standards

Performance Reporting

Uptime reporting, performance metrics, SLA management

Module 5: Computer System and Network Procurement

30 Hours

5.1 Procurement Process Management

Learning Outcome: Manage IT procurement processes and provide technical specifications
Requirements Analysis

Needs assessment, technical specifications

Vendor Management

Vendor evaluation, SLA negotiation

Procurement Documentation

RFQ preparation, purchase orders, contract management

5.2 Budgeting & Cost Management

Budget Planning

Capital vs operational expenditure, TCO analysis

Cost Optimization

Lifecycle costing, ROI calculation

Asset Management

Asset tracking, depreciation, disposal procedures

5.3 Quality Assurance

Quality Control

Acceptance testing, performance validation

Compliance Management

Regulatory requirements, standards compliance

Supplier Performance

Vendor performance metrics, contract compliance

Module 6: Network Cabling Management

25 Hours

6.1 Structured Cabling Systems

Learning Outcome: Design and manage enterprise network cabling infrastructure
Cable Standards

TIA/EIA standards, cable categories, fiber optics

Cable Management

Rack organization, cable labeling, pathway design

Testing & Certification

Cable testing, certification requirements

6.2 Infrastructure Management

Rack Management

Server rack organization, power distribution

Data Center Basics

Cooling requirements, power management, physical security

Documentation

Rack diagrams, cable schedules, port mapping

Advanced Tools & Technologies

Server Operating Systems

Windows Server 2019/2022, Linux Server

Network Management

Wireshark, PRTG, SolarWinds

Security Tools

Windows Defender, Firewall, Security Center

Monitoring Systems

Event Viewer, Performance Monitor, SIEM

Automation

PowerShell, Task Scheduler, Group Policy

Backup Solutions

Windows Server Backup, Veeam, Acronis

Career Advancement Pathways

Immediate Career Opportunities

  • System Administrator
  • Network Administrator
  • IT Support Specialist (Advanced)
  • Server Administrator
  • IT Infrastructure Specialist

With Further Education

  • Network Engineer
  • Systems Engineer
  • IT Manager
  • Cybersecurity Analyst
  • Cloud Administrator