DKM Level 4 Computer Systems Administration
Advance Your IT Career with Advanced Server & Network Management Skills
JPK Accredited (L01951)
Advanced Server Management
Network Security
Professional Diploma
Course Fee
RM5,500
Monthly: RM700
Duration
1+ Year
Advanced Level
Certification
DKM Level 4
JPK Diploma
Entry Requirements
SKM Level 3
Computer Systems Operation
Advanced Skills You Will Master
Server Management
Advanced Server Configuration & Optimization
Network Administration
Enterprise Network Installation & Management
Security Control
Advanced Cybersecurity & Access Control
Advanced Module Breakdown
Build upon your Level 3 foundation with these advanced system administration modules
Module 1: Advanced Server Configuration
50 Hours1.1 Server Performance Optimization
Learning Outcome: Optimize server performance and manage server resources through advanced configuration scripts
Server Resource Management
CPU optimization, memory allocation, storage performance tuning
Configuration Scripting
PowerShell automation, batch scripting, scheduled tasks
Performance Monitoring
Resource Monitor, Performance Monitor, event log analysis
Load Balancing
Network Load Balancing (NLB), server clustering
1.2 Advanced Windows Server Services
Active Directory Management
Group Policy Objects (GPO), Organizational Units (OU)
DNS Server Configuration
Zone management, forwarders, DNS security
DHCP Advanced Configuration
Superscopes, reservations, DHCP failover
File Services
Distributed File System (DFS), storage spaces
1.3 Server Security Hardening
Security Policies
Account policies, audit policies, user rights
Server Hardening
Service configuration, port management, update management
Backup & Disaster Recovery
Windows Server Backup, system state backup, bare metal recovery
Module 2: Computer Network Installation Management
45 Hours2.1 Enterprise Network Design
Learning Outcome: Design and implement robust enterprise network infrastructure
Network Topology Planning
Star, mesh, hybrid topologies, scalability planning
IP Address Management
CIDR notation, VLSM, IPv6 implementation
Network Segmentation
VLAN configuration, subnet design, traffic isolation
Wireless Network Design
WAP placement, channel planning, security protocols
2.2 Network Service Implementation
Routing Configuration
Static routes, dynamic routing protocols
Network Services
NTP, Syslog, SNMP configuration
Quality of Service (QoS)
Traffic prioritization, bandwidth management
Remote Access Services
VPN configuration, DirectAccess, RDS
2.3 Network Documentation & Monitoring
Network Documentation
Network diagrams, IP address management, configuration backups
Performance Monitoring
Network monitoring tools, baseline establishment
Change Management
Network change procedures, impact analysis
Module 3: Computer System Security Control
40 Hours3.1 Access Control Systems
Learning Outcome: Implement comprehensive security controls to protect systems and data
Authentication Systems
Multi-factor authentication, biometric systems, smart cards
Authorization Management
Role-based access control, privilege management
Account Management
User account policies, service accounts, account auditing
3.2 Data Protection & Encryption
Data Encryption
BitLocker, EFS, SSL/TLS implementation
Data Loss Prevention
DLP policies, data classification, backup strategies
Secure Communication
IPSec, VPN tunnels, secure protocols
3.3 Security Monitoring & Incident Response
Security Monitoring
SIEM systems, log analysis, threat detection
Incident Response
Incident handling procedures, forensic basics
Security Auditing
Compliance checking, vulnerability assessment
Module 4: Computer System Maintenance Management
35 Hours4.1 Proactive Maintenance Strategies
Learning Outcome: Manage comprehensive maintenance programs for enterprise systems
Preventive Maintenance Planning
Maintenance schedules, checklist development
Predictive Maintenance
Performance trending, capacity planning
Patch Management
WSUS implementation, update deployment strategies
4.2 Corrective Maintenance Management
Troubleshooting Methodology
Systematic approach, root cause analysis
Problem Management
Problem tracking, knowledge base development
Change Management
Change control procedures, risk assessment
4.3 Maintenance Documentation
Maintenance Records
Service history, maintenance logs, warranty tracking
Standard Operating Procedures
SOP development, documentation standards
Performance Reporting
Uptime reporting, performance metrics, SLA management
Module 5: Computer System and Network Procurement
30 Hours5.1 Procurement Process Management
Learning Outcome: Manage IT procurement processes and provide technical specifications
Requirements Analysis
Needs assessment, technical specifications
Vendor Management
Vendor evaluation, SLA negotiation
Procurement Documentation
RFQ preparation, purchase orders, contract management
5.2 Budgeting & Cost Management
Budget Planning
Capital vs operational expenditure, TCO analysis
Cost Optimization
Lifecycle costing, ROI calculation
Asset Management
Asset tracking, depreciation, disposal procedures
5.3 Quality Assurance
Quality Control
Acceptance testing, performance validation
Compliance Management
Regulatory requirements, standards compliance
Supplier Performance
Vendor performance metrics, contract compliance
Module 6: Network Cabling Management
25 Hours6.1 Structured Cabling Systems
Learning Outcome: Design and manage enterprise network cabling infrastructure
Cable Standards
TIA/EIA standards, cable categories, fiber optics
Cable Management
Rack organization, cable labeling, pathway design
Testing & Certification
Cable testing, certification requirements
6.2 Infrastructure Management
Rack Management
Server rack organization, power distribution
Data Center Basics
Cooling requirements, power management, physical security
Documentation
Rack diagrams, cable schedules, port mapping
Advanced Tools & Technologies
Server Operating Systems
Windows Server 2019/2022, Linux Server
Network Management
Wireshark, PRTG, SolarWinds
Security Tools
Windows Defender, Firewall, Security Center
Monitoring Systems
Event Viewer, Performance Monitor, SIEM
Automation
PowerShell, Task Scheduler, Group Policy
Backup Solutions
Windows Server Backup, Veeam, Acronis
Career Advancement Pathways
Immediate Career Opportunities
- System Administrator
- Network Administrator
- IT Support Specialist (Advanced)
- Server Administrator
- IT Infrastructure Specialist
With Further Education
- Network Engineer
- Systems Engineer
- IT Manager
- Cybersecurity Analyst
- Cloud Administrator