Suitable participants
Who should attend
- IT support staff
- PC and server technicians
- Technical students
- Teams responsible for hardware and operating-system support
IT infrastructure
PC & Server Hardware
Develop practical PC and server support skills across hardware, operating systems, networking, maintenance and disaster recovery.
Published feeRM1,000
Duration3 days
Published feeRM1,000
Duration3 days
DeliveryAdvanced hands-on technical training
FundingHRD Corp claimable
Course objectives
What this course is designed to achieve
This practical course covers server technologies, installation, configuration, upgrading, maintenance, troubleshooting, operating environments and disaster recovery. It also addresses RAID, SCSI, multiprocessing, basic networking and server services.
Course fit and results
Who should attend and what they will learn
Learning outcomes
After completing the course
- Identify and install PC components and peripherals
- Install and configure Windows and Linux
- Maintain and troubleshoot PCs
- Work safely and communicate with users
- Plan server installation and upgrades
- Understand RAID, SCSI and multiprocessing
- Manage basic network and server services
- Plan disaster recovery
Detailed syllabus
Course outline
The learning areas below are carried over from ITPA’s existing course information and organised for easier review.
Section 1
PC hardware and operating systems
- The visible PC
- Motherboards
- Processors
- Memory
- Storage devices
- Peripheral devices
- Portable computers
- Operating-system features
- Installing and upgrading Windows/Linux
- Managing Windows/Linux
- Windows storage management
Section 2
Support, security and networking
- Hardware maintenance and troubleshooting
- Operating-system troubleshooting
- Security
- Safety and environmental issues
- Professionalism and communication
- Printers and scanners
- Network concepts
- Implementing a LAN
- WAN and internet connectivity
- The PC support industry
Section 3
Administration and recovery
- Using the command prompt
- System-management tools
- System recovery
- Connectivity and client options
- Sharing resources
- Internet standards and applications
- Configuring internet access
- Network maintenance and troubleshooting
- PC maintenance
- Installing and removing hardware
- BIOS, CMOS and system resources
- Troubleshooting and optimisation
- Maintaining printers and scanners
Employer enquiry
Discuss PC & Server Hardware with ITPA.
Ask about the latest schedule, group arrangements, customisation, quotation and HRD Corp claim documentation.